Our receptionists service a variety of companies in several different ways.? One of the more common is replacing automated services, or as we like to call them ? Robots.? People are sick of talking to robots!? Did you know 82% of callers hang up the phone if they...
With the age of technology upon us, true customer service is flying out the door. Whether your business has been around for many years, or you’re just started out, the statistics below may shock you as to why customer service is more important than ever....
Guiding a caller through a phone conversation?is a special type of skill. It's one we teach our virtual receptionists in basic training and it's a great addition for your resume of outstanding customer service. ?Follow this 3-step guide and you'll be...
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