Be honest: When's the last time you left a voicemail? If you can't remember, don't worry; you're not alone. In fact, 82% of customers will hang up the phone if they do not reach a live person. Holy cow! That's quite a few missed opportunities...
Have you ever wondered how our receptionist service really works behind the scenes? The answer is a technology known as Call Forwarding! This simple feature allows our receptionists to answer your calls, no matter your location, and sound just like we’re sitting...
Finding the right receptionist can become a very overwhelming task. The perfect person may add enormous value to the team but before you start announcing you’re hiring, consider these precautions: COST In-House: Not only do you need to consider their salary,...
What does your caller experience when he/she calls your business? Is it a delightful experience, or does it send them running to your competition? These 5 tips should help make a great first impression and keep those calls ringing in! Keep the Rings Low: How many...
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