Virtual Assistant Phone Answering with Compassion and Understanding
Most people have dealt with back pain at some point in their lives, which means a lot of people are going to need your help. They'll be calling your clinic in droves, and unfortunately, it's not always feasible to keep up with the high call volume. Even if you have a fully qualified staff, that may not be enough to withstand the stress that comes with attending to the needs of these patients. In a given day, you'll see up to 30 patients a day, and you have to examine each patient with X-rays physically, and then find the best therapy to help the patient out with their ailment.
At OmniCall, we are here to help professionals from various industries with excellent personalized live answering services, and the chiropractor industry isn't an exception. Much of the time, your staff already has enough work to complete with providing care for your patients. Attempting to multitask effectively is easier said than done and not worth the extra hassle. It would be a great detriment if you did not take advantage of all the latest technology for your chiropractic clinic, and using our virtual receptionist services should be no different. You will get lots of competence and compassion when you rely on us for your medical answering service needs.
Types of Medical Conditions Chiropractors Treat
It's not just back pain chiropractors have to treat in patients. They might come in for a variety of other conditions where your assistance is most needed. Chiropractors must also know how to treat the following conditions:
Tension Headaches
These are the most common type of headache patients complain about. It makes patients feel like a rubber band is squeezing their head. Over-the-counter medications help prevent tension headaches, but if you're a chiropractor, you're going to focus on relaxing your patient's neck muscles.
Migraine Headaches
Now, these headaches are more serious than tension headaches. Over 36 million Americans suffer from migraines, which can last up to three days. With a condition like this, life comes to a screeching halt, and it's nearly impossible to complete normal, everyday tasks.
Herniated Disc
A herniated disc or a bulging disc is a spinal injury where patients experience excruciating pain and lead to a loss of motion if left untreated. Chiropractic treatment helps to relieve symptoms like arm pain, leg pain, and tenderness of the spine.
Sports Injuries
Athletes often suffer from contusions, strains, sprains, and other types of soft tissue damage. In cases like these, chiropractors teach athletes how to minimize their pain through body exercises and stretches.
Car Accident Injuries
Depending on the severity of the car accident, the injuries can be quite serious. From neck injuries to whiplash, there's all sorts of possibilities as to how much pain victims will have to deal with. When you're talking with clients like these, it's critical that you're able to pick up the phone promptly and not leave them waiting and sending them to a full voicemail box.
Why Trust OmniCall Receptionists?
All the most important, high-priority calls will be answered promptly by our kind, courteous team of virtual receptionists. You'll stop missing lots of missed calls and see your chiropractic clinic grow too! Each call will also be treated confidentially, so your patients can rest easy knowing their most personal information is in the right hands. ?As a chiropractor, it's important you understand how our services work so you can pick the most appropriate plan for your clinic.
We handle your phone lines for you when you're away for a business meeting or because of after hours.
Your patients will call your number, and we provide customized answer phrases.
The calls are transferred to the right receptionist, and they can also follow up with the patient's doctor if needed.
What Do Our Services Come With?
OmniCall's live call answering services for chiropractors comes with a lot of helpful features that will make your life easier.
That's why OmniCall Receptionist can make your job a lot easier. Here are some more ways we can help you improve your relationships with your clients.
24/7 Live Call Answering
HIPAA Compliant
Emergency Message Handling
Provide Medical Clinic Information
Live Interaction with Patients
Electronic Record Integration
Efficient Message Routing
Patient Information
How Does This All Help Your Chiropractic Clinic?
We understand you're very busy as a chiropractor trying to solve back pain problems for your patients. That's why we want to fully explain how our services can help your chiropractic clinic where it matters.
Multilingual Receptionists
We have a special team of multilingual receptionists who can speak to patients in Spanish if they need help. You don't want your patients waiting a long time because there's no one available who can speak their native language.
Flexibility in Answering Incoming Calls
Since our representatives can perform under pressure, they can step in and handle afternoon calls for you. Often, the afternoon is where you'll encounter the highest call volume, and this can be a significant strain on your chiropractic medical staff.
Treating Every Chiropractic Patient Like a Human Being
We don't use any automated gimmicks here at OmniCall. It's the personal touch our live call answering specialists give to every incoming caller that makes the biggest difference. Your chiropractic patients won't get frustrated because they know they're talking to real people, and not pre-recorded answering machines.
Asking Important Questions
We make sure our virtual receptionists answer calls promptly and ask patients for their date of birth, contacts, current doctor, and a summary of their back pain problems. It's important to get all this information down the first time for more efficient record keeping.