OmniCall’s Virtual Receptionist Blog
Are Annoying Telemarketers Slowing You Down? Try Call Screening!
Back to school means it's time for parent teacher conferences, afternoon practices, and the end of summer relaxation, but this doesn't have to be a battle between work and play! Bringing the mobility and freedom of summer into the fall months is not so easy...
Summer is Here – With Lots of Potential Customers
It's officially sweet, sweet summertime! For most, that means vacations, peaceful relaxation on those sunny days, and time with friends and family. However, if you're in the service industry, Summer means it is GO TIME. Construction companies, real estate...
Use a 24-Hour Answering Service to Speed Up Your Response Time to Leads
In today's instant-gratification world, if you're not responding to leads fast, you're losing business. Maybe you already know this, but can't seem to figure out a way to respond to these leads outside of your normal 8am-5pm business hours? This is...
The Three “T’s” to Finding the Perfect Live Receptionist Service
Live customer service is becoming more and more of a necessity in the business world; having your calls answered 24/7 by a real human being will set you apart from the competition. So, how do you find the perfect live Receptionist Service for you? Search with these 3...
Simple Phone Etiquette to Skyrocket Your Profit
Did you know the phone call will produce more than a trillion dollars in spending this year? If you think contact via phone call is irrelevant these days, I wouldn't cut that cord just yet. Instead, spruce up your phone etiquette with these simple suggestions...
Perks of Having Your Receptionist in the Cloud
For many companies, the introduction of the virtual cloud gave them mobility and freedom as they were able to access their files at any time from anywhere. So, doesn't it make just as much sense having a virtual receptionist to handle your business calls? There...
Virtual Receptionists: Your Dedicated Elves During the Holiday Season
Busy. That's more than likely the word that comes to mind when you hear ?Christmas? or 'the holidays?. No need to send yourself into a panic attack this year! If you're struggling to balance your business needs and a personal life during this chaotic...
Your law firm is missing calls…And we can help.
?But I don't get calls after-hours.? If we've heard it once, we've heard it a billion times - The truth is, you DO. However, you can't stay locked up in your office at all hours of the night; you don't want to be tied to your cell phone 24/7....
What is a Virtual Receptionist and Why Do I Need One For My Business?
Way back when, business owners had to actually pick up a phone to answer their incoming calls. Now, phone trees and automated systems run the show, causing customers to press 0 until they hopefully reach a live person. Or, they hang up when they hear a recording and...
Small Business Marketing Tips
Staying current and up to date with your marketing can be difficult if you're running a small business. Let's be honest - it can be hard to do marketing at all! The good news is, contrary to popular beliefs, marketing is very affordable no matter your...
Call Handling Tips | How to Flawlessly Answer Common Questions
In the business world, the way you answer your calls can set the tone for your entire first impression and customer experience. Lucky for you, our OmniCall Receptionists are pros at customer service; they do have plenty of practice! Through our 28+ years of call...
OmniCall?s 2nd Year of ?Women Serving Women?
OmniCall's 2nd Year of ?Women Serving Women? Year two of providing school supplies for the local Women's Shelter Friday, July 27th, 2018, a few staff members and Receptionists of OmniCall delivered over 20 bookbags overflowing with school supplies for...
Here?s Why Humans Will Always Win over IVR
What's IVR? Interactive Voice Response, also known as an automated voice system. It's a technology that allows a computer to talk to a caller. Several businesses have turned to IVR for their call-handling however, is this really as effective as people think?...
First Month of Service FREE | OmniCall Receptionists
If you've been hesitant to try our OmniCall Receptionist Services, now would be a great time to give us a go. Our Independence Day Sale offers your first month of service absolutely free! OmniCall Virtual Receptionists | Independence Day Sale 2018 To learn more or to...
Did You Know About These 3 Must-Haves For Your Small Business’ Customer Service?
Customer service is everything to your small business. It can literally make or break it. Well, we're here to help you make it so we wanted to ask - Did you know about these three must-haves for your small business' customer service? 1 Make sure your covered In...
Your Service Industry Business | How Many Calls Are You Missing?
If you own a Service Industry Business, this one's for you. For the most part, phone calls are the number one way you receive new customers. Which makes sense - If someone's toilet is overflowing and causing leaks into the kitchen below, I doubt they're...
Video Blog: Receptionist Renee on After-Hours Call Handling
I can't begin to tell you the number of OmniCall Clients who sign on and after forwarding their phones to us for the night are astonished at how many calls they receive after 5pm. But think about it, most working folks are only able to call after...
5 Small Business Tips to Make You Look Good and Successful
OmniCall knows small businesses. We started as a small business ourselves, with a goal of helping other small businesses thrive. We love how they contribute to their community and local economies. In honor of all small businesses across the U.S, here are some of our...