A few days ago, I had a problem with my Internet service. As is often the case, thanks to Murphy’s famous law, misfortune coincided with the date on which he had to present an important work. This incident allowed me to see firsthand the customer service of a...
When someone feels full and happy with happiness, we say that he is in a cloud. And it is no exaggeration. For in that condensation of water vapor, the celestial spirits inhabit. However, this post is not about theology or meteorology. The cloud to which we refer is...
If we think of all the workers that make up the workforce of a company, we will rarely talk to any of them unless it is a very particular issue or that we join a bond of friendship. Communications are usually filtered through the secretaries. Taking into account that...
The main advantage of the 21st century is that it is no longer necessary to have a large company to succeed in the market. Businesses now require speed, adaptation to changes and high technological operability. SMEs and self-employed workers clearly benefit from this...
Capturing customers is the key to a business flourishing and growing. Without someone to buy the products or hire certain services, the future of a company would be very compromised. It is for this reason that companies have among their ranks commercials, salespeople,...
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